RCN recently announced that Consolidated Operator Services, a U.S. based telecommunications provider, is now its new directory service assistance provider.

Through RCN's new partnership with Consolidated Operator Services, RCN phone customers can dial 411, 555-1212 or area code plus 555-1212 and receive accurate business, residential or government telephone listings from efficient and courteous directory assistance representatives.

"Our decision to evaluate our existing directory assistance service originated from customer requests," said Mark Chinn, RCN's VP of product and pricing. "RCN's efforts to improve our customers' experience in all areas of our business ultimately resulted in our transition to Consolidated Operator Services."

"Consolidated Operator Services is excited to be RCN's new directory assistance provider", said Rick Hall, vice president and general manager. "We are very pleased that our high-quality service is a such a good fit for RCN."

Call completion assistance is offered after a listing has been provided, and Spanish-speaking operators are also available.

Read more about RCN digital phone service.